FMCG Hut FMCG Hut

Privacy Policy

Last updated: December 07, 2025

1. Introduction

Welcome to our Privacy Policy. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us for support
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone number, address)
  • Account credentials
  • Payment information
  • Order history and preferences
  • Communications with us

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your account and orders
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (payment processing, shipping, email delivery)
  • Business Partners: Suppliers and vendors whose products you order through our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

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